App Guides

How to Find Order Number, Name, Download & Extract

Instructions Open Find your order site 1. Open the instruction PDF. 2. Click the lookup link: https://app.trnsfr.io/shop/thedigitallibraryltd (example) 3. The TRNSFR Find your order page will open Locate Order Details 4. Click the Etsy purchases link: https://www.etsy.com/uk/your/purchases 5. Click account icon on Etsy. 6. Select "Purchases and reviews" from the menu. 7. Select "View receipt" from the menu. 8. Copy Order Number from here TRNSFR Order Information 9. Navigate to the TRNSFR, find your order tab. 10. Paste the order number into the lookup field. 11. Click View your profile 12. Navigate to your Etsy profile. 13. Copy your first name from your Etsy profile. 14. Navigate back to the transfer lookup tab. 15. Paste your name into the name field. 16. Click "Continue". 17. Click "Download" to start the download. Tip: You can use the split order feature if the download size is too large 18. Click here to split the order 19. Then you can download the 3 parts individually 20. Monitor download progress from your browser's download history. Access Downloaded Files 21. Click "Downloads" in the dock. 22. Click the icon to open the folder in Finder. 23. Double-click the zip file to extract it. 24. Open the extracted folder. 25. Open the PDF file to view its contents.

Add email for direct order links

Email Registration 1. Enter email on Find your order page 2. Select the checkbox to agree to the Terms and Conditions & Submit. 3. Now check your emails (junk folder) to validate the email. We can't send emails until this is completed. 4. You can use this button to change or resend the verification email

Viewing AV Results - Safe and Verified Files

1. On the 'Find your order' page, you can check each folder(s) status from the highlighted section. 2. In each folder and download and extracting you will find 'TRNSFR - AV Scan Results.txt', which will show the result per file. 3. Example of TRNSFR - AV Scan Results.txt